Users Agreement

The following describes the terms and the conditions under which RISOLI’ SRL offers users access to its services available on the site Using the services that are available on (hereinafter called "the Site”), you agree to the following terms and conditions. The registration at the site is a free activity, to become a user of you should have read and accept all the terms and conditions in this user agreement (the "Agreement”), in the Privacy Statement and in the other site rules connected to them. If you do not accept our terms and conditions, please do not use our services. 

How to use the site

The use of our site and our services involves the prohibition of:

Use our site or our services if you do not have the capacity to act and to enter into contracts are legally binding, if you are under 18 years of age or you have been temporarily suspended or permanently from our site;

Actions aimed at destabilizing the Feedback system (such as display, import, or export information on Feedback comments outside of the web site or use them for purposes that do not have any relationship with;

Use or publish spam, chain letters or pyramidal sales;

Copy, modify or distribute the content of the site or the intellectual property rights and trademarks from RISOLI’ SRL; or

Copy manually or in automatic mode or harvest or otherwise collect information about users, including email addresses, without their consent.

Abuse of the site

If RISOLI’ SRL believes that a user has taken actions that can lead to problems, legal responsibilities or that such actions are contrary to their own rules, will, purely by way of example, restrict, suspend or discontinue the services and the user account and prohibit access to the site, delay or eliminate the content that is saved and take technical measures and legal to prevent this user from accessing the site. RISOLI’ SRL also reserves the right to cancel your account is not confirmed or inactive accounts for a very long time.


In the case of sale of a product, the user is obliged to indicate, at the time of purchase, the place of delivery of the product itself. The indication of the place of delivery may not be modified later. For the purposes of delivery of the product and request the presence of the user or another subject to this charge in the place and on the day of delivery. Risolì reserves the right to deliver the product within max 30 days from the date of purchase. On arrival check number has been packing IN THE PRESENCE OF IMPERFECTIONS sign the transport document with reserve.


By accepting this Agreement, you agree to hold harmless RISOLI’ SRL as well as employees, managers, agents, and any company of the group, including their employees from any claim or request for damages from third parties that may derive from breach even one of the conditions contained in this Agreement, the obligations of law or the rights of any third parties.

Access and interference

Most of the information available on our site is updated in real time. By accepting the Agreement, you agree not to use software programs or other mechanisms automatic or manual to copy or to access our web pages or their content without our express permission in written form.

You commit also to:

Take no action that (in our sole discretion) can cause an unreasonable task overhead of our technological infrastructure and our system;

Do not copy, reproduce, alter, modify or disclose the contents of our site (with the exception of your personal information) without our express permission in writing or the written consent of third party owners of intellectual property rights in such content;

Do not use any software mechanism or method that can interfere with the proper functioning of our site;

Do not bypass procedures adopted by RISOLI’ SRL to prevent or limit the access to the site.


RISOLI’ SRL never rents or sells your personal information to third parties without your explicit consent. Your data will only be processed for the purposes of our Rules on Privacy. By accessing your account, you can consult the data supplied by you and modify them. For a complete description of how we use and protect your personal information, please see our Privacy Policy. If you are not opposed to the transfer or use of your data according to these rules, please do not use our services.


The user agrees to indemnify and hold harmless RISOLI’ SRL, as well as employees, managers, agents, any group companies and their employees, from any claim or demand, including legal fees, carried out by a third party and caused or arising from the violation of this agreement or the violation of any law or rights of any third parties.


Except where otherwise specified, the legal notices will be made to the registered office of RISOLI’ SRL and to the email address that you provided during the registration process. Alternatively, RISOLI’ SRL will send you a legal notice to the address that you indicated during the registration process.

Applicable Law and Jurisdiction

Except where otherwise specified, Italian law governs this Agreement. The user agrees that any claim or dispute against RISOLI’ SRL is the sole responsibility of the Court of Brescia.


For any disputes with consumers remains subject to the application of the mandatory rules of law in matters of jurisdiction and applicable law.

Exercise of the right of withdrawal

Pursuant to art. 64 D. Legislative Decree September 6, 2005 n. 206, The right of withdrawal may be exercised only by physical persons who act for purposes unrelated to their own business or professional activities. The customer has the right to withdraw from the contract on the purchase within ten working days, without any penalty.

If the exercise of the right of withdrawal is relating to the purchase of a product already delivered to the customer: the withdrawal shall be exercised by sending a registered letter A/R, accompanied by the number of the order and all the necessary references, within 10 working days of receipt of the product to the address of the shop by expressing the desire to withdraw from the purchase. For the purposes of the valid exercise of the right of withdrawal, the product must be returned to the store within 5 business days of receipt of the product itself, intact, in a good state of preservation, complete with appliances and accessories is protected carefully to avoid any damage, written or alteration.

In any case, the costs of returning the product shall be borne by the user (art. 67 Co. 3 Legislative Decree n. 206/2005).

The right of cancellation cannot be exercised in the case wherein the corresponding sale has had a subject:

a) Goods made to measure or clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly;

b) Computer software, cd, DVD, or other products delivered with seal SIAE, opened by the consumer;

c) Audiovisual products, newspapers and periodicals;

d) Show tickets.

The right of withdrawal may not also be exercised in relation to contracts for the supply of services related to the accommodation, transport, catering, leisure time, when at the time of the conclusion of the contract Partner is committed to providing these services on a specific date or within a specific period.


RISOLI’ SRL has its headquarters in Lumezzane via Ruca 82, 25065 (Bs)

If any provision of this Agreement will be null and void or invalid, the possible invalidity or unenforceability does not extend to the remaining contractual clauses. RISOLI’ SRL may assign this Agreement in its sole discretion. The titles of the articles of the Agreement have a mere indicative purpose and in any way restrict or describe the meaning the contents of the corresponding article. The non-exercise of a right by RISOLI’ SRL does not constitute a waiver to act toward you or to any third party for the violation of commitments. RISOLI’ SRL does not guarantee to exercise their rights and act for all violations of this Agreement.

RISOLI’ SRL may change at any time the content of this Agreement by posting the new version on your site. Except where otherwise specified, all the new terms and conditions of the Agreement will be automatically effective from the date of publication. Any exception to this Agreement must be formalized through a written document signed by the user and from RISOLI’ SRL. This Agreement represents the entire agreement between the user and RISOLI’ SRL. If you do not agree with the amendments to the rules, you may terminate the Agreement in place requiring the closure of your account.

The following articles will remain valid even after the possible conclusion of the Agreement: Indemnity License, on the contents, liability, damages and resolution of disputes.